臨時休館期間延長とチケット払い戻し(お支払い決済の取消)のご案内(5月13日更新)  Extension of Temporary Closure and Ticket Refund (Transaction Cancellation) -- Updated on May 13.

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To help prevent the spread of the novel coronavirus inside and outside of Japan, teamLab Planets TOKYO has been closed since Feb 29, 2020 and originally decided to extend the temporary closure period until mid-May, 2020. Due to the extension of Japan’s state of emergency and the closure request from the government, the museum will remain temporarily closed. The reopen date will be determined once the government’s closure request has been withdrawn and will be announced on our official website.

We sincerely apologize for any inconvenience caused, but we consider these measures necessary in ensuring the health and safety of all of our visitors and staff. We thank you for your understanding in this matter.

In addition, we would like to inform you in advance that the following measures will be taken when the museum reopens:

1) Temperature Check on Entry
Visitors with a temperature of 37.5 degrees Celsius (99.5 degrees Fahrenheit) or higher will not be allowed to enter teamLab Planets TOKYO.
In addition, visitors who display symptoms such as fever, cough, or difficulty breathing may be refused entry .
Visitors who are refused entry will be issued a refund, as will any members of their group upon request.

2) Temporary Artwork Closured
To lower the risk of infection, the artwork "Soft Black Hole - Your Body Becomes a Space that Influences Another Body" will be temporarily closed.
Check here for artwork details: https://planets.teamlab.art/tokyo/ew/soft_black_hole/
* Please note that this artwork may reopen without prior notice.

3) Other Infection Control Measures
We will continue taking safety measures, such as ensuring our staff wear masks, asking our visitors to frequently wash their hands using hand sanitizer, and regularly disinfecting and cleaning the facility. Furthermore, we will limit the number of visitors allowed in at any given time in order to ensure an appropriate distance between people as they experience the artworks.
* Please note that staff may guide you for your safety.

4) Additional Measures
Please refrain from visiting the museum if you feel unwell.
During this period, we will issue refunds to those who decide not to visit because they feel unwell. Please contact us using the form provided at the bottom of this page.

[To visitors with tickets during the closure period]
Due to the temporary closure, guests who have purchased tickets can complete the following steps to receive a refund (transaction cancellation).

1. If you purchased your ticket from the official teamLab Planets TOKYO website, no follow up is necessary. The venue will reimburse you or cancel the transaction.
* Refund dates vary by credit card company. Please note that we cannot confirm your refund date.

2. If you purchased your ticket from somewhere other than the official museum website (travel agencies, ticket agencies, etc.), procedures may vary. Please contact the service from which you purchased your ticket directly.

If you have any questions, please contact us using the form below (please include your ticket inquiry number):


Toyosu, Tokyo

15 minutes by taxi from Tokyo Station / 15 minutes by expressway use from Haneda Airport

Immersed Bodily with Others

Become bodily immersed in a massive art space.

teamLab has been producing artworks with the Body Immersive concept for many years. teamLab Planets is a massive Body Immersive space consisting of a collection of installations in which the entire body becomes immersed, and the boundaries between the viewer and the work become more abstract.

Ticket types

Entrance Pass
  • Adults (18 Years and above) 3,200 JPY
  • University / Specialized students 2,500 JPY
  • Junior high school / High school 2,000 JPY
  • Children (Ages 4-12) 800 JPY
  • Seniors (65 Years and above) 2,400 JPY
  • Disability discount 1,600 JPY

Stop Selling Tickets
  • Purchase a Ticket Online

    VISA mastercard JCB DinersClubInternational AmericanExpress UnionPay Tickets can be purchased with credit card or UnionPay Card. *You can also buy tickets in the play guide below. Lawson Tickets Seven-Eleven Tickets FamilyMart
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  • Can also be purchased at the venue

    Same-day and advance tickets may be purchased at vending machines at the venue with cash, credit card, or Alipay.

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Using a QR Ticket

  • URL

    Display the QR Ticket

    After you've completed your purchase, an email with a URL link to your QR ticket will be sent 2 days prior to the event.

    *The QR code will be displayed after 0:00 on the day of admission.

  • Show your smartphone to enter

    Show the QR ticket screen on your smartphone at the gate to enter.

    You may also print out the ticket on paper.