Measures to prevent the spread of COVID-19
We ask for your understanding and cooperation to prepend the spread of COVID-19.
This page is a summary of measures conducting in the teamLab Planets TOKYO to prevent the spread of COVID-19 infection.
Please check before you plan a visit.
- If you have a fever of 37.5℃ or higher
- If you feel unwell
Visitors who have been in contact with
･A person infected with COVID-19
･A person is suspected to be infected
You are currently in quarantine due to positive test for Covid-19
You took a PCR test under the instruction of a medical institution or public health center, but have not yet received a negative result
Date and Time Specific Tickets
Tickets have set admission dates and times.
Conduct body temperature check before entry
We will guide customers one by one to conduct body temperature check at the time of admission.
Limit the number of guests in the museum
We limit the number of guests in the museum.You can enjoy artworks in a spacious space with sufficient distance from other customers.
Measures for preventing the spread infection
Plastic curtains is installed in the information center to prevent the spread infection.
Reinforce sanitizing measures in the museum
We reinforce cleaning and sanitizing measures in the museum,especially the areas/surfaces where customers and emproyees often contact.
Emproyees wear masks
Emproyees will wear masks when greeting customers.
Monitorring health of employees
Removed partition curtains on the route inside the museum
The ventilation and air conditioning equipment is operating 24 hours a day.
Survey period: 14 days from August 31, 2020 to September 13, 2020
Your ticket will be refunded if you cannot come to the museum because you feel unwell.
If you wish to receive a refund of your ticket purchase, click here.
We are looking forward to your visit.