Measures to prevent the spread of COVID-19

We ask for your understanding and cooperation to prepend the spread of COVID-19.

This page is a summary of measures conducting in the teamLab Planets TOKYO to prevent the spread of COVID-19 infection.
Please check before you plan a visit.

Requests to Guests

The following visitors will not be allowed to enter and will receive a full refund for their tickets.

If you have a fever of 37.5℃ or higher
If you feel unwell
If you have returned from or traveled to anothere country in the past two weeks,or had close contact with someone to whom this applies.

・Visitors who have tested positive for COVID-19 or have been in contact with an infected person.
・Visitors whose family members or housemates are suspected to be infected.

Please wear a mask inside the museum
*except for children age three and younger
Sanitize your hands before entering the museum
Maintain sufficient distance from other people while viewing the artwork

Closed Artwork

Please click the below for the details.

Soft Black Hole - Your Body Becomes a Space that Influences Another Body

Precautions Being Taken

Conduct body temperature check before entry

We will guide customers one by one to conduct body temperature check at the time of admission.
Marks are placed in the entrance line to maintain sufficient social distance

Marks are placed in the entrance line to maintain sufficient social distance
Limit the number of guests in the museum

We limit the number of guests in the museum.You can enjoy artworks in a spacious space with sufficient distance from other customers.
Measures for preventing the spread infection

Plastic curtains is installed in the information center to prevent the spread infection.
Reinforce sanitizing measures in the museum

We reinforce cleaning and sanitizing measures in the museum,especially the areas/surfaces where customers and emproyees often contact.
Emproyees wear masks and face shields

Emproyees will wear masks and face shields when greeting customers.